Suggested Research Topic: Influence of Response Times on Perceived Trustworthiness

This topic is no longer available. If you have interest in similar topics regarding trust and HCI, please contact us with a proposal. For more information, visit Topics.

Long, unexpected waiting times can damage the trust a user has placed in a system. This is particularly important in the context of online banking and electronic payment systems, where long waiting times leave users uncertain about the success of a transaction.

One specific research idea is to evaluate and quantify the influence of a payment system’s response time on the users’ perceived trustworthiness of the system. Multiple studies can be conducted based on this research idea by varying the design elements (i.e., UI elements that set expectations regarding waiting time), the risk involved (e.g., the sum involved in a transaction), and the domain (e-banking, p2p payment, e-commerce).

Suggested Research Topic: Influence of Branding + GUI Design on Perceived Trustworthiness in the Domain of Online Banking

This topic is no longer available. If you have interest in similar topics, please contact us with a proposal. For more information, please visit Topics.

User interface design and branding is known to have a strong influence on how trustworthy a system is perceived by users. This is particularly important in the domain of online banking and electronic payment systems because of the high risk of financial fraud.

Influence of design factors on the perceived trustworthiness of online banking or payment systems.

One specific, suggested research goal is to evaluate and quantify the influence of design factors (e.g., user interface styling and consistency, branding, shopping seals etc.) on the perceived trustworthiness of an online banking or e-payment system. This topic is not available anymore.