Suggested topic: Measuring Trust

Trust is an essential pre-requisite and quality of human-computer interaction (HCI), involved in a variety of domains including banking, commerce, communication, identification and authentication, and many more. Despite the importance of trust in HCI, we found existing trust scales to be difficult to use in practical HCI research: they consist of lengthy questionnaires that take a long time to fill and place a significant burden on respondents. Shorter scales or alternative measuring methods are needed.

For this research topic, we suggest that students can investigate the state-of-the-art in the measurement of trust, including the pros and cons of existing trust scales, with regard to practical application in HCI research. Methodologically, this can be achieved by conducting a systematic literature review. The review should follow guidelines such as the PRISMA workflow [1]. For this topic, a primarily qualitative review is likely most suited, but quantitative analysis may also be included to some extent.

Workflow for conducting a systematic literature analysis. Methodologically, a systematic literature review should carefully plan and document the identification, screening, and eligibility decisions made while searching and reading literature, as well as how eligible papers were analyzed and how conclusions were drawn. Figure based on the PRISMA workflow diagram [1].

As a benefit for students interested in this topic, the suggested research provides an opportunity for learning and practicing systematic review methods – an essential skill for describing the state-of-the-art in any scientific undertaking. Students who wish to work in this area as part of their bachelor thesis, please apply via email to deco-teaching@inso.tuwien.ac.at with a short statement about your background and interest related to this research topic.

References:
[1] PRISMA Statement and PRISMA Flow Diagram. http://prisma-statement.org/PRISMAStatement/FlowDiagram.aspx, last retrieved Oct 9th, 2019.

Suggested Research Topic: Influence of Response Times on Perceived Trustworthiness

Long, unexpected waiting times can damage the trust a user has placed in a system. This is particularly important in the context of online banking and electronic payment systems, where long waiting times leave users uncertain about the success of a transaction.

One specific research idea is to evaluate and quantify the influence of a payment system’s response time on the users’ perceived trustworthiness of the system. Multiple studies can be conducted based on this research idea by varying the design elements (i.e., UI elements that set expectations regarding waiting time), the risk involved (e.g., the sum involved in a transaction), and the domain (e-banking, p2p payment, e-commerce).

This specific topic is not available anymore. Nonetheless, students who wish to work in the more general area of trust and HCI, please apply via email to deco-teaching@inso.tuwien.ac.at with a short statement about your background and interest related to HCI and this research topic.

Suggested Research Topic: Influence of Branding + GUI Design on Perceived Trustworthiness in the Domain of Online Banking

User interface design and branding is known to have a strong influence on how trustworthy a system is perceived by users. This is particularly important in the domain of online banking and electronic payment systems because of the high risk of financial fraud.

Influence of design factors on the perceived trustworthiness of online banking or payment systems.

Students may apply to write a bachelor or diploma thesis in this area of research. One specific, suggested research goal is to evaluate and quantify the influence of design factors (e.g., user interface styling and consistency, branding, shopping seals etc.) on the perceived trustworthiness of an online banking or e-payment system.

Multiple students are already working on variations of this topic already. If you are particularly interested in this topic, you can nevertheless apply via email to deco-teaching@inso.tuwien.ac.at with a short statement about your background in HCI and your interest in this research topic. We can then seek to define a goal for your work that has not yet been addressed by your colleagues.

MPE SS 2018: Student projects

Last semester’s design task of the Mobile (App) Prototyping and Evaluation (MPE) lecture at DECO was to create, prototype and evaluate innovative applications and solutions for improving the personal use of big data for individual users by utilising the theoretical concept of unlimited availability of big data, themed “Turning Big Data into Small Data”.

Three teams of two to four students completed the seminar, resulting in creative, useful and innovative applications. We proudly present the mobile application concepts of our participating student teams:

StableMatch – a location-sensitive social dating app for matching persons close to each other based on their personal preferences retrieved from various data sources like social networks

RunningGroceries – an educational app supporting users with the managing of their groceries and tracking of the corresponding expiration dates by giving insights and statistics regarding the behaviour (like wasting food) combined with big data

DejaVu – an app that aggregates a user’s personal data from various sources like social networks to highlight the best experiences and moments in a customisable timeline

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Upcoming Seminars in HCI Research (Winter Term 2018/19)

We will offer the following practical courses (in German) this winter semester.

  • 183.659 SE Theorie und Praxis der Evaluierung von innovativen Interfaces
  • 183.603 Seminar aus Medieninformatik

Students will learn how to plan an empirical study in HCI and how to choose appropriate research methods. These skills are  important for writing bachelor and master theses; we therefore suggest to complete one of the courses beforehand. The courses are also helpful for students interested in publishing a scientific paper because they simulate a conference’s peer review process. Students may choose amongst DECO’s research topics, including (but not limited to):

  • Engineering and Evaluating Trust
  • Research Games, Gamification

The courses will be held in three workshops. Students will elaborate a written project proposal (similar to exposés needed for diploma theses).

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Upcoming Seminars in HCI Research (Winter Term 2017/18)

We will offer the following practical courses (in German) this winter semester.

  • 183.659 Theorie und Praxis der Evaluierung von innovativen User Interfaces
  • 183.603 Seminar aus Medieninformatik
  • 183.234 Forschungsmethoden

logo-hci-research

Students will learn how to plan an empirical study in HCI and how to choose appropriate research methods. These skills are  important for writing bachelor and master theses; we therefore suggest to complete one of the courses beforehand. The courses are also helpful for students interested in publishing a scientific paper because they simulate a conference’s peer review process. Students may choose amongst DECO’s research topics or choose a topic of their own, including (but not limited to):

  • Usability Engineering of Trust
  • Text Entry Methods
  • Eye Tracking
  • Playful visual design

The courses will be held in three workshops. Students will elaborate a written project proposal (similar to exposés needed for diploma theses). Introduction and first workshop (attendance required) is on the 20th of October 2016, 15:30-18:30h at the INSO library (Wiedner Hauptstr. 76 / 2nd. floor).

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MPE SS 2017: Student projects

Last semester’s design task of the Mobile (App) Prototyping and Evaluation (MPE) lecture at DECO was to create, prototype and evaluate innovative solutions in the field of social networks for professional athletes and their fans.

Three teams of three to four students completed the seminar, resulting in creative, useful and innovative applications. We proudly present the mobile application concepts of our participating student teams:

SporTro – a social app for professional sportsmen for keeping them connected to their team

TennisUp! – a location-based social network app for connecting tennis fans and players

Ski-Day – an app dedicated to professional skiers for coordinating daily routines

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HCI Seminar WS 2016/2017: eParticipation

We’re happy to announce that the registration for this term’s HCI Seminar is now open. The task for this term is the conception, prototyping, and evaluation of “mobile e-participation” applications.

Recently, governments around the world try to improve methods how to integrate citizens in the public decision making processes. They aim to introduce new methods to broaden the scope of involved citizens as well as to encourage those previously less eager to participate, such as younger generations. Easy and attractive to use mobile applications can help achieve these aims.

In the seminar you’ll have the opportunity to develop a prototypical innovative e-participation application for a mobile platform utilising a user-centered design process. We provide a methodological framework and you can show your creativity in the practical implementation.

If you’re interested in participating, please visit the course website for further information about the topic, schedule and registration.

We would be happy to welcome you in our seminar.

Upcoming Seminar in HCI Research

We will offer the following practical courses (in German) this winter semester.

  • 183.659 Theorie und Praxis der Evaluierung von innovativen User Interfaces
  • 183.603 Seminar aus Medieninformatik

logo-hci-research

Students will learn how to plan an empirical study in HCI and how to choose appropriate research methods. These skills are  important for writing bachelor and master theses; we therefore suggest to complete one of the courses beforehand. The courses are also helpful for students interested in publishing a scientific paper because they simulate a conference’s peer review process. Students may choose amongst DECO’s research topics or choose a topic of their own, including (but not limited to): Persuasive Computing, Usable Security, Public and Pervasive Displays and Ubiquitous Computing.

The courses will be held in three workshops. Students will elaborate a written project proposal (similar to exposés needed for diploma theses). Introduction and first workshop (attendance required) is on the 20th of October 2016, 15:30-18:30h at the INSO library (Wiedner Hauptstr. 76 / 2nd. floor).

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Follow-Up: Team “Nimble” and team “Shariteam”

Team Nimble and team Shariteam from our hackathon event “Helpathon” (for creating innovative solutions for individuals and groups in need) are working on their projects in cooperation with the Red Cross Vienna.

This Friday afternoon (September 9th) they are presenting their projects at the one year anniversary of the refugee house Lindengasse from Red Cross Vienna.

For more information about the event, please visit the event’s facebook page.

team_nimble_and_shariteam